Privacy Policy

Effective Date: May 24, 2026

Motor City Injury Center respects your privacy and is committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, maintain, and disclose information obtained through our communications, services, website, and patient interactions, including SMS/text messaging communications.

ABOUT MOTOR CITY INJURY CENTER

Motor City Injury Center is a multidisciplinary healthcare practice focused on conservative treatment and rehabilitation following motor vehicle accidents, workplace injuries, and musculoskeletal conditions. Our providers work together to support patient recovery through coordinated care, scheduling support, and ongoing treatment communication.

CONTACT INFORMATION

Motor City Injury Center
17515 W 9 Mile Road, Suite 180
Southfield, MI 48075

Phone: (248) 230-9080
Email: office@motorcityinjurycenter.com
Website: https://motorcityinjurycenter.com

INFORMATION WE COLLECT

We may collect personal information including:

• Name
• Address
• Telephone number
• Mobile phone number
• Email address
• Date of birth
• Appointment and scheduling information
• Insurance-related information
• Communication preferences
• Information voluntarily submitted through website forms, intake paperwork, phone calls, emails, SMS/text messaging, or in-office communications

HOW WE USE YOUR INFORMATION

Motor City Injury Center uses personal information for legitimate healthcare and business purposes including:

• Scheduling and confirming appointments
• Sending appointment reminders
• Communicating regarding scheduling changes and office operations
• Responding to patient inquiries
• Coordinating patient care and follow-up communications
• Maintaining administrative and business records
• Improving office operations and patient experience
• Complying with legal and regulatory obligations

SMS/TEXT MESSAGE COMMUNICATIONS

By providing your mobile phone number and opting into SMS communications through our website form, paper intake forms, or other communication methods, you consent to receive SMS/text messages from Motor City Injury Center.

These messages may include:

• Appointment reminders
• Appointment confirmations
• Scheduling updates
• Missed appointment notifications
• Intake or administrative reminders
• General office communications related to your care

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, reply STOP.

For assistance, reply HELP or contact Motor City Injury Center at (248) 230-9080 or office@motorcityinjurycenter.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

HOW WE SHARE INFORMATION

Motor City Injury Center does not sell, rent, or share personal information with third parties for marketing purposes.

We may share information only as reasonably necessary with:

• Service providers assisting with operational or communication services
• Healthcare providers involved in patient care coordination when authorized or legally permitted
• Government agencies or legal authorities when required by law
• Insurance carriers or authorized representatives as permitted for healthcare operations

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

THIRD-PARTY SERVICES

External websites or third-party services linked through our website or communications may maintain separate privacy policies and practices. Motor City Injury Center is not responsible for the privacy practices of external websites or services.

CHANGES TO THIS PRIVACY POLICY

Motor City Injury Center reserves the right to update or modify this Privacy Policy at any time. Updates will be posted with a revised effective date.

SMS TERMS & CONDITIONS

By opting into SMS communications from Motor City Injury Center through our website, paper intake forms, or other communication methods, you consent to receive SMS/text messages from Motor City Injury Center.

These messages may include:

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or contact Motor City Injury Center at (248) 230-9080 or office@motorcityinjurycenter.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.